Terms of Service

1. About Playloo

Playloo is an AI entertainment service operated by Sensible Play Corp. (“Playloo,” “we,” “us”). These Terms govern our website and application at playloo.com and app.playloo.com. Contact us at info@funrika.com.

Playloo lets you chat and play with fictional characters, generate video performances, create Story Sketches and Talk Shows, and save or share content. Outputs are generated for entertainment. They may be inaccurate, unexpected or unsuitable for a particular purpose and are not professional advice.

2. Accounts and early access

You must be at least 18 and able to enter a binding agreement to use Playloo. Use an email address you control, provide accurate account information and protect your sign-in links and session. Tell us if you suspect unauthorized access.

During early access, accounts require approval. An invitation is for the approved recipient and does not authorize sharing account access. Features and availability may change as we test the service. Free testing credits and administrator-granted plan access are promotional benefits, not paid subscriptions; their amounts and duration are shown in your account or communicated to you. They do not create recurring charges.

3. Acceptable use

You must have the rights and permissions needed for submitted text, photos, recordings and other material, including any applicable consent to use a person’s likeness. Do not submit private information you are not entitled to share.

Do not use Playloo for unlawful activity, threats, exploitation, sexual content involving minors, harassment, fraud, harmful impersonation, or infringement of privacy or intellectual-property rights. Do not present a fictional guest performance as a genuine statement or endorsement by a real person. Do not bypass access restrictions, abuse credits, disrupt the service or attempt to access another user’s data. We may reject content or restrict misuse.

4. Your content and our characters

You retain any rights you hold in your uploads and prompts. You grant us permission to process, store, transform and transmit that material to operate the features you request, generate outputs, maintain safety and resolve support issues. If you choose to publish a post, you also permit us to display and distribute it through the relevant sharing features.

You may save and share generated outputs using Playloo’s features, subject to these Terms and third-party rights. AI outputs may resemble other outputs; we do not promise that they are unique, copyrightable or free of third-party claims. This permission does not transfer ownership of Playloo’s software, names, logos, Jixies characters or other pre-existing assets, and does not authorize misleading claims of affiliation or endorsement.

5. Community and sharing

Publishing is a separate choice from generating or privately saving content. Published posts can be seen and copied by people with access to the relevant community or share link. Downloaded or externally shared videos can circulate outside Playloo. Deleting something from Playloo cannot remove copies others have already obtained.

We may remove content that violates these Terms or investigate reported misuse. To report content or challenge an action, contact info@funrika.com with the relevant post or account details.

6. Plans, credits and payment

Available plans, included features, credit allowances and prices appear on our Pricing page and at checkout. Credits pay for generation actions, not a guaranteed number of video minutes or a guaranteed creative result.

Monthly subscriptions renew until canceled. Monthly included credits expire at the end of their applicable paid period. One-time credit packs do not renew and have no scheduled expiry. Automatic top-ups are optional and require separate activation. Credits are not money, cannot be transferred between accounts and are not redeemable for cash, except as part of a refund required by law or the applicable refund policy.

When paid checkout is enabled, Paddle acts as merchant of record and authorized reseller for purchases processed through Paddle. Its Buyer Terms apply to those transactions. Paddle handles payment processing, applicable sales taxes, invoicing and payment-related support. We provide the Playloo service. The final price and any applicable taxes are shown at checkout.

7. Cancellation, refunds and generation problems

Cancel recurring payments through the account billing page when available, the management link in your Paddle receipt, or Paddle buyer support. Cancellation stops future renewals; access normally continues for the already-paid period. Account access restrictions do not themselves cancel a Paddle subscription.

Refund requests are governed by our Refund Policy, Paddle’s applicable terms and your statutory rights. If a generation fails or credits appear incorrect, contact support with the affected show or performance. We will investigate the charge and processing history; a technical credit correction is separate from a monetary refund.

8. Availability, suspension and responsibility

Generation depends on third-party services and may be delayed or fail. We do not promise uninterrupted availability, a particular artistic outcome or consistency between all generated clips. Nothing here excuses a failure to provide paid features as described or removes remedies required by law.

We may restrict access to address security risks, unlawful conduct or material violations of these Terms. Where appropriate, we will provide a reason and a way to contact us. You may request account closure through support. Any outstanding subscription should also be canceled through the payment provider.

Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded. These Terms do not require arbitration or waive your right to bring a claim in a court available to you under applicable law.

9. Changes and contact

We may update these Terms as the service changes. Material changes will be communicated through the service or by email before they take effect where required. Changes do not retroactively remove rights attached to an existing purchase. Questions: info@funrika.com.